FAQs

Shipping

You will have the choice of free first class shipping with USPS or to upgrade to priority for $5. Unless otherwise stated, orders will be shipped within 5 business days.

Refunds and Exchanges

I gladly accept returns and exchanges. Just contact me within 7 days of delivery. You will be required to ship the item back within 10 days of delivery. There are no refunds or exchanges on special orders.

I have a 7 day return/exchange policy. I take pride in my work and my hope is that it exceeds your expectations. If you are not completely satisfied, please contact me within 7 days and I will refund you the full amount minus shipping. The item must be returned to me in the same condition in which it was sent. Please note this policy does not extend to special orders. Personalized items are non-refundable.

Custom Orders

If you have a design in mind or would like to discuss a custom order, please reach out to me. I love designing with customers to create what they envision. After we decide on a design, I do require a 50 percent deposit before I begin the work. Please note: I am only able to work on a certain number of custom orders at a time and may have a waiting list.